The Seller guarantees that the commodity is made of the best materials with first class workmanship, brand new and unused, and complies in all respects with the quality and specification stipulated in the document. The guarantee period shall be 12 months counting from the date when the commodity arrives at the site of destination / when the commodity is accepted by the Buyer finally.
If any fault occurs not caused by the improper usage, we guarantee:
• Repair onsite, and providing with free of charge parts and labor United States locally.
• Replacement of the Product - in case if substantial defects are found. A reject failure need be investigated by technical engineer of the Supplier. And expenses will be mutual agreed.
Not suitable to the consumable parts, listing here:
• UV/Vis spectrometer: Deuterium lamp, Tungsten lamp, All kinds of Cuvettes, Optical mirrors/ratings/filters
• Atomic Absorption Spectrometer: Hollow Cathode Lamp, Deuterium lamp, Nebulizer, Graphite tubes, Optical mirrors/gratings/filters, Tubing, Vials.
• HPLC: Column, Check valve, Washer seal, Plunger, Deuterium lamp, Xenon lamp, Tungsten lamp, tubing, Ferrule, Nuts, Syringe, Vials, Filter.
• GCMS: Column, Septum, Liner, Syringe, Filament, Pump Oil, Vials, Tubing, Graphite ferrule, Gas purge and trap.
PERSEE provides extended warranty options, please contact for quotation.
Please contact PERSEE with any support, service, or warranty questions. We will be happy to assist you.